Spa Policy


Upon arrival…

Please arrive at least 15 minutes prior to your service time and enjoy the pre-treatment spa ritual.


Late arrivals

Will result in service time modification. As a courtesy to all of my clients, all services will start and end on time. Visit: for more details


Cancellation policy

We have a strict Cancellation Policy. I kindly ask that you provide at least a 24-hour notice for service cancellation/Rescheduling and at least 48 hours advance notice for multiple scheduled services, a credit card number is taken to reserve all group Spa appointments. Life happens, and I understand that sometimes the late cancellation/rescheduling is unavoidable. However, you may be charged 50% of your service price and 100% for multiple services for insufficient cancellation notice. I will do my best to fill your canceled time and I will not charge you for your canceled appointment if I’m successful in doing so. Visit: for more details


During your visit

This is your time for pure relaxation. In order to receive the full benefit of your chosen service, communicate your needs with me. Your comfort is my top priority, so please voice any concerns about the pressure used during your massage, the temperature of your treatment room or any other concerns that you may have.


Quiet Please

To maintain the tranquil feeling, I ask that you turn off your cell phones or make sure that it’s on silent while you are in the spa.


Gift certificates & Gift cards

I appreciate you sharing your spa experience with your loved ones, gift certificates are always available. I’m unable to refund unused Gift Cards & Gift Certificates. They can be purchased online on our website or during your spa visit. No refunds will be given for gift card purchases. All paid gift cards expire 2 years from the original purchase date.


Become VIP Member at Luxury Lotus Spa with an Annual  Spa Membership

Become a VIP Member Now

Now is the time to take control of your Health & Wellness with a monthly VIP Spa Membership! The spa experience can assist you in living a life of greater health, energy, happiness, and well-being!

Monthly VIP Member Benefits:

Choose From:1 $1,500/Year

  • VIP Hand/Foot Treatment with a  Relaxation/Deep Tissue Warm Bamboo Massage
  • 60 Minute VIP Facial Treatment
  • Choice of: Scalp Massage, Full Face or Underarm Wax

All Members Also Receive:

  • 20% Off any additional services beyond your Membership level
  • 10% Off all spa boutique retail

Save money on products and services with the spa membership card


Boutique | Retail Products | Store Policy | Spa Boutique Items

Take the feeling of the spa home with you! All sales are final, however, in some case(s) If you are unsatisfied with your products for a valid reason, you may be able to exchange them or receive a credit towards your next treatment with us if returned within 1 week of purchase. There should be at least 95% of the original product remaining. 

Shop online 24/7 and enjoy free shipping plus a free gift with all orders of $50+ visit:



Our main goal is always to provide you with the absolute BEST with all things skincare, therefore, our prices and services are subject to change without notice. We make every effort to ensure that the pricing and services are correct on our website and booking page. We do our best to inform our current clients at least 30 days in advance via e-mail. Because we care, As a courtesy, we give our current clients the option to prepay for up to 6 treatments at the current price. 


It would be an honor to have you as a client. Be sure to book your complimentary 15-25min. Virtual Intro-Consultation-Call.