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Spa Policy

WHAT YOU SHOULD KNOW
Upon arrival…

Please arrive at least 15 minutes before your service time and enjoy a cup of our specialty tea, water on weekdays or wine/ mimosa on Sundays.
Late arrivals
Will result in service time modification. As a courtesy to all of my clients, all services will end on time.

Cancellation policy
I kindly ask that you provide at least a 24 hour notice for service cancellation and at least 48 hours for multiple scheduled services, a credit card number is taken to reserve all Spa appointments. Life happens, and I understand that the occasional cancellation is unavoidable. However, you may be charged 50% of your service price and 100% for multiple services for insufficient cancellation time. I will do my best to fill your canceled time and I will not charge you for your canceled appointment if I’m successful in doing so.

During your visit
This is your time for pure relaxation. In order to receive the full benefit of your chosen service, communicate your needs with me. Your comfort is my top priority, so please voice any concerns about pressure used during your massage, the temperature of your treatment room or any other concerns that you may have.

Quiet please
To maintain the tranquil feeling, I ask that you turn off your cell phones or make sure that it’s on silent while you are in the spa.

Gift certificates & Gift cards
I appreciate you sharing your spa experience with your loved ones, gift certificates are always available. I’m unable to refund unused Gift Cards & Gift Certificates. (Visit the spa online store to purchase the Gift Certificate / Gift Card)

Become VIP with a Spa Membership

VIP Membership
Now is the time to take control of your Health & Wellness with a monthly VIP Spa Membership! The spa experience can assist you in living a life of greater health, energy, happiness, and well-being!
VIP Member Benefits:

Choose From:
● 60 Minute Relaxation / Deep Tissue Massage
● Deep Pore Organic Facial
● VIP Manicure & Pedicure

All Members Also Receive:
● 10% Off any additional services beyond your Membership level
● 10% Off all spa boutique retail
Save money on products and services with the spa membership card

Boutique retail products
Take the feeling of spa home with you! If you are unsatisfied with your products for any reason, you are able to return them for 50% of your purchase price if returned within 1 week of purchase.