Spa Policy


Upon arrival…

Please arrive at least 15 minutes prior to your service time and enjoy the pre-treatment spa ritual.


Late arrivals

Will result in service time modification. As a courtesy to all of my clients, all services will start and end on time. Visit: for more details


Cancellation policy

We have a strict Cancellation Policy. I kindly ask that you provide at least a 24 hour notice for service cancellation/Rescheduling and at least 48 hours advance notice  for multiple scheduled services, a credit card number is taken to reserve all group Spa appointments. Life happens, and I understand that sometimes the late cancellation/rescheduling is unavoidable. However, you may be charged 50% of your service price and 100% for multiple services for insufficient cancellation notice. I will do my best to fill your canceled time and I will not charge you for your canceled appointment if I’m successful in doing so. Visit: for more details


During your visit

This is your time for pure relaxation. In order to receive the full benefit of your chosen service, communicate your needs with me. Your comfort is my top priority, so please voice any concerns about pressure used during your massage, the temperature of your treatment room or any other concerns that you may have.


Quiet please

To maintain the tranquil feeling, I ask that you turn off your cell phones or make sure that it’s on silent while you are in the spa.


Gift certificates & Gift cards

I appreciate you sharing your spa experience with your loved ones, gift certificates are always available. I’m unable to refund unused Gift Cards & Gift Certificates. They can be purchased online on or website or during your spa visit.


Become VIP Member at Luxury Lotus Spa with a Spa Membership

VIP Membership

Now is the time to take control of your Health & Wellness with a monthly VIP Spa Membership! The spa experience can assist you in living a life of greater health, energy, happiness, and well-being!

Monthly VIP Member Benefits:

Choose From:1

  • 60 Minute Back Treatment with a  Relaxation/Deep Tissue Warm Bamboo Massage
  • 60 Minute Facial
  • Brazilian Wax/Half Leg wax & Underarm Wax

All Members Also Receive:

  • 20% Off any additional services beyond your Membership level
  • 10% Off all spa boutique retail

Save money on products and services with the spa membership card


Boutique retail products

Take the feeling of spa home with you! If you are unsatisfied with your products for any reason, you are able to return them for 50% of your purchase price if returned within 1 week of purchase